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STORE POLICIES
HardToGetItems.com is the best place to buy products online. We stand behind our products and guarantee your satisfaction with every order. We want visitors to become customers, and customers to become repeat customers. Therefore customer satisfaction is a requirement for us. This will be accomplished by providing quick responses and shipping.
PAYMENT
We accept PayPal payment, which allows members to have one Personal account linked to any bank account or credit card for easy payment. Immediate Payment Required.
WHOLESALE
We accept wholesale orders. For more information please send us an e-mail through eCRATER. We will answer your e-mail as soon as possible.
SHIPPING SERVICES
FREE SHIPPING applies to 48 Continental United States only, does not include Hawaii, Alaska, or US Territories .Orders will be shipped within 1 business days after receipt of valid payment information. Please note that we do not ship orders on Saturday, Sunday or holidays.
48 states of USA: Handling time is 1 business days and we ship with standard flat rate shipping. Hawaii and Alaska : Handling time is 2 business days and we ship with "Economy" Rate shipping.
Everywhere Else :Handling time is 3-4 business days and we ship with Standard Int'l Flat Rates. Your Order may be ship by USPS or UPS depends of the weight of the packing. Big items may need couple of more days of handling time. All orders ship via a traceable method. If you’d like to get insurance please let us know before the payment so we can add it to your invoice.
HAZARDOUS MATERIAL
We are unable to ship Department of Transportation-restricted items to Alaska, Hawaii, or APO/FPO addresses. DOT-restricted items include aerosol-type products or medications in pressurized spray cans, such as hairspray, and shaving cream; products that contain flammable, volatile, or corrosive chemicals such as fragrances, nail polish, bunion treatments, and nail polish remover.
CANCELLATION
You can cancel items that have not been shipped yet. To cancel an order that has not yet shipped, please call our customer service department immediately. Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return.
RETURNS
HardToGetItems.com promises to deliver high-quality products, in excellent condition, to your door. Unfortunately to hold our prices lower then market prices we couldn’t accept returns for now, unless there is a problem due to our fault. Damaged or defective item must be reported within 5 days for exchange. Item must be returned in the original manufacturer's packaging. We pay for return shipping on damaged item.
PRODUCT WARRANTIES
Products come with a manufacturer’s warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturers authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.
PROMOTIONS
Sign up for my email newsletters to learn about our new items and discounted items. Thank you for visiting! We look forward to the opportunity to serve you! Powered by eCRATER . List your items fast and easy and manage your active items.
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